Cookie Policy for SMARTech energy website
What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to work more efficiently, and to provide useful information to the site owner. Cookies do not give us access to your computer or any information about you beyond what you choose to share with us.
How we use cookies
We use cookies to ensure our website functions correctly and, with your consent, to understand how visitors use our site so we can continue to improve it. We do not use cookies for advertising purposes, and we do not share your data with third parties for their own marketing or commercial use.
Your consent
When you first visit our website, you will be shown a cookie banner asking for your consent to non-essential cookies. You can accept all cookies, decline non-essential cookies, or manage your preferences individually.
You can change or withdraw your consent at any time by clicking the Cookie Settings link in the footer of our website.
Essential cookies do not require your consent as they are strictly necessary for the website to operate. All other cookies will only be set once you have given your consent.
The cookies we use
We have categorised our cookies below. Where cookies are non-essential, they will only be placed on your device with your consent.
Essential cookies
These cookies are strictly necessary for our website to function. They cannot be switched off and do not store any personally identifiable information. Your consent is not required for these cookies.
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
| Banner consent cookie | SMARTech energy | Stores your cookie consent preferences so you are not asked again on every visit | 12 months |
| Session cookie | SMARTech energy | Maintains basic website functionality during your visit | Session |
Analytics cookies
We use Google Analytics to help us understand how visitors find and use our website. This helps us improve the content and experience we provide. All data collected is aggregated and anonymised, no personally identifiable information is collected or stored. These cookies are only placed on your device if you consent to analytics cookies.
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Registers a unique anonymous ID used to generate statistical data on how you use the website | 2 years |
| ga[ID] | Google Analytics | Used by Google Analytics to maintain and track session state | 2 years |
| _gid | Google Analytics | Registers a unique anonymous ID used to generate statistical data on how you use the website | 24 hours |
| _gat | Google Analytics | Used to throttle the rate of requests sent to Google Analytics | 1 minute |
For more information on how Google uses this data, visit google.com/policies/privacy/partners.
You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
Functional cookies
These cookies enable additional functionality on our website, such as remembering details you have previously entered into forms or your newsletter subscription status. They do not track your activity across other websites. These cookies are only placed on your device if you consent to functional cookies.
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
| Newsletter | SMARTech energy | Remembers whether you have previously subscribed to our newsletter or submitted an enquiry, to avoid asking you to repeat information | Session or up to 12 months |
Third-party cookies
Some cookies are set by third-party services that appear on our pages. We do not control these third-party cookies. Where they are non-essential, they will only be set with your consent. The third-party services we use that may set cookies are:
Google Analytics — website usage analytics. See the analytics cookies section above for full details.
For more information about Google’s privacy practices, visit policies.google.com/privacy.
Managing and withdrawing consent
You have the right to accept, decline, or withdraw consent for non-essential cookies at any time. You can do this in the following ways:
Cookie Settings — click the Cookie Settings link in the footer of our website at any time to review or change your preferences.
Cookie banner — when you first visit our site, use the options presented to accept or decline non-essential cookies.
Browser settings — most browsers allow you to refuse or delete cookies through their settings. Please refer to your browser’s help pages for instructions. Please be aware that restricting cookies through your browser may affect the functionality of this and other websites you visit.
Google Analytics opt-out — you can prevent Google Analytics from collecting data about your visits to any website by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
Retention of cookie data
The personal data collected through analytics cookies is retained for 26 months in line with Google Analytics default settings. Consent preference cookies are retained for 12 months. All other cookie data is retained only for the duration stated in the tables above.
Changes to this policy
We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated date. Where changes are significant, we may notify you directly or prompt you to review your cookie preferences.
Contact us
If you have any questions about our use of cookies or this policy, please contact us:
Post: SMARTech energy Ltd, Unit 1, Rowan House, Sheldon Business Park, Chippenham, Wiltshire, SN14 0SQ
Telephone: 01225 635660
If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113